Customer Software Support – Nariman Point, Mumbai

Hiring for Client of Empower Recruitments.

1 - 3 Years
Mumbai

Job Description

Maintain documentations for support activities like product development, enhancement, marketing activities,Provide product training to staffs &customers ,support team to evaluate & address customer problem, identifying and retaining new customers

Required Candidate profile

Develop knowledge bases and FAQs for product support activities Document support activities, customer issues and resolutions for reference purposes,Analyze customer suggestions and recommend product revisions .

Salary: INR 1,50,000 - 2,00,000 PA.

Industry:IT-Software / Software Services

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Empower Recruitments

Empower Recruitments is a manpower consultancy firm providing manpower recquirement.
View Contact Details+

Recruiter Name:Ms. Rajeshwary

Contact Company:Empower Recruitments

Telephone:022-27893616

Email :rajeshwary@empowerrecruitments.com

Website:http://empowerrecruitments.com

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